We pride ourselves on exceptional customer service and continually strive to provide improved products and services to our clients. Our support system includes live customer service – talk to a person, not a machine. We take the time to listen to issues raised by you and your clients so that we can provide creative and reliable responses and solutions. Our service extends online with 24/7 viewing access to your clients’ data as well as a variety of customizable reports so that you are aware of all payment activity on your clients’ accounts. We will train you on the effective use of NoteWorld Reporter to ensure that you receive all the benefits of our product offerings and support.

We support you every step of the way:

• Live customer service available Monday through Friday from 8:00 a.m. - 5:00 p.m. Pacific Standard Time
• Unlimited access to data through NoteWorld Reporter, our web-based account servicing system
• Daily and periodic reporting on account activity
• System and procedural training
• Technical support
• Software compatibility

Benefits of Servicing: