Offering a wide variety of services doesn’t make a third-party service provider better. Performing them at the highest possible level does. Our team of highly skilled customer support specialists, along with the expertise and dedication of our technology professionals, enable us to assist you with whatever you need. All of our customer service specialists are trained by NoteWorld staff, work at NoteWorld facilities and are committed to NoteWorld’s high standards of quality and professionalism. We do not outsource our customer service so you will always know the person you are talking to understands you and your clients’ needs and how NoteWorld can help. Every action undertaken by NoteWorld is done in an effort to maximize the customers’ experience, create visibility and awareness of account information and to ensure that the customers’ needs are being met. This level of dedication to our clients is just one of the reasons NoteWorld is a leader in the industry.

Our number one goal is customer satisfaction:

• Live in-house customer service available Monday through Friday from 8:00 a. m. - 5:00 p.m. Pacific Standard Time
• Unlimited access to NoteWorld Reporter all day, every day
• You and your clients can forward questions or requests for information to NoteWorld using posted e-mail links 24 hours a day, 7 days a week
• Interactive account servicing system, which provides a self-service alternative for your clients who wish to obtain information or complete a payment transaction without having to engage in a conversation with a live agent or as an alternative for those who do not have access to the internet

Our Services: