To Contact NoteWorld:
Contact our Customer Service Department at (800) 535-9192.
Texas Residents Only:
After first contacting NoteWorld LLC, if you still have an unresolved complaint regarding the company's money transmission, please direct your complaint to:
Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705,
1-877-276-5554, www.banking.state.tx.us.
Colorado Residents Only:
Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 12, Article 52, Colorado Revised Statutes. If there are questions or concerns regarding a transaction with a licensee, please contact the Colorado Division of Banking at 303-894-7575 or by mail at:
Colorado Division of Banking
1560 Broadway, Suite 975
Denver Colorado 80202
Consumer complaints should be in writing, providing as much detail as possible. Please include the following information:
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The name of the institution and the name of any person(s) at the institution with whom the complainant has had contact. Include telephone number(s) and addresses. |
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A complete description of the complaint and any efforts that have been made to resolve the complaint directly with the institution. |
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Copies of any available documentation supporting the complaint and efforts toward resolution. |
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Any suggestions regarding a preferred resolution of the complaint. |
Section 12-52-116, C.R.S. requires that money transmitters and money order companies post this notice in a conspicuous, well-lighted location visible to customers.
Maryland Residents Only:
The Commissioner of Financial Regulation or the State of Maryland will accept all questions or complaints from Maryland residents regarding NoteWorld LLC at:
500 North Calvert Street, Suite 402
Baltimore, Maryland 21202
1-888-784-0136
Alaska Residents Only:
To lodge a complaint or other concerns about Noteworld LLC and the money services it provides to Alaska consumers, you may contact:
State of Alaska
Department of Commerce, Community, and Economic Development
Division of Corporation, Business and Proffesional Liscensing
990 W 7th Ave Ste 930
Anchorage, AK 99901
(907) 269-4994
NoteWorld charges the following fees for the receipt and transmission of money:
| Monthly Processing Fee |
$12.50 |
| Creditor Disbursement Fee |
$20.00 |
| Returned Item Fee |
$20.00 |
| Wire Transfer Fee |
$15.00 |
| Stop Payment Fee |
$25.00 |
| Check Copy Fee |
$25.00 |
| Pay-By-Web Fee |
$11.50 |
| Pay-By-Phone Fee |
$11.50 |
These fees are subject to change at any time with thirty (30) days’ advance written notice.